Official documentation guide
Why is a microphone allowed in Chrome but still not working on a website?
Question: Why is a microphone allowed in Chrome but still not working on a website?
Short answer
A site-level Allow decision is only one layer. Check that the headset is not muted, the site itself is not muted, Chrome has operating-system microphone access, and the intended recording device and level are selected.
Answer
A site-level Allow decision is only one layer. Check that the headset is not muted, the site itself is not muted, Chrome has operating-system microphone access, and the intended recording device and level are selected.
| Claim | Primary source | Evidence boundary |
|---|---|---|
| Chrome has per-site camera and microphone permissions. | Google Chrome Help, Microsoft Support | Documentation claim; not a hands-on device measurement. |
| Google also tells users to check headset and website mute state. | Google Chrome Help, Microsoft Support | Documentation claim; not a hands-on device measurement. |
| Operating-system access and the default recording device can still block a site after site permission is allowed. | Google Chrome Help, Microsoft Support | Documentation claim; not a hands-on device measurement. |
Scope and limits
This page compares current first-party documentation. It is not a hands-on test of a particular computer, microphone, pedal, browser, or application version. Product behavior can change with software, permissions, focus, language, and device configuration.